Frequently Asked Questions
Your guide to premium eyewear and luxury fashion services.
Are all your products authentic?
Yes, we guarantee 100% authenticity for every item. We source directly from authorized distributors of brands like Dior and Ray-Ban to ensure you receive genuine designer quality.
What is your shipping policy?
We offer complimentary express shipping on all orders over $150. Standard domestic delivery typically takes 3-5 business days, while international shipping varies by location.
How do I return an item?
We accept returns within 30 days of delivery, provided the items are in their original, unworn condition with all security tags and packaging intact.
Do your sunglasses come with a warranty?
All eyewear is covered by a 12-month manufacturer warranty that protects against production defects. This does not cover accidental damage or lens scratches from regular use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for eligible customers.
Can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.